Essential Steps to Connect a New Agent to the City of Marseille

Connecting a new agent to the City of Marseille refers to all the administrative, technical, and organizational steps that allow a recruit to access digital tools, premises, and HR systems of the community. This connection is not limited to issuing a badge: it includes opening IT access, formalizing the position in the organizational chart, and activating rights related to the status of a territorial agent.

IT access and identifiers: the technical foundation to activate first

Before any effective assumption of duty, a territorial agent must have a user account on the community’s information system. In Marseille, this involves creating a session on the internal network, assigning a professional email address, and configuring access rights to business applications (finance, civil status, urban planning, depending on the department of assignment).

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The request to open an account is generally initiated by the human resources department and then processed by the information systems department. The time between HR validation and the actual activation of the account can vary, hence the usefulness of starting the procedure several days before the arrival date.

A guide for connecting agents in Marseille precisely details the sequence of activating these accesses, from collecting personal information to the first login on the workstation.

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New agent handing over their administrative file at the reception of the City Hall of Marseille during their affiliation process

Request for remote work for a new territorial agent in Marseille

Regular remote work is limited to three days per week for a full-time agent, in accordance with decree n°2016-151 applicable to the territorial public service. Since 2021, the City of Marseille regulates this practice through an internal guide that specifies the organization and monitoring modalities.

For a new agent, the process of requesting remote work requires a formal written request that mentions several elements:

  • Tasks compatible with remote work, validated by the direct hierarchical supervisor
  • Desired days and the place of work (home or, eventually, shared third place)
  • Necessary technical means (laptop, VPN access, telephony)
  • The organization chosen to ensure service continuity on-site

This request cannot be made on the day of arrival. It occurs after a sufficient onboarding period for the manager to assess the feasibility of remote work concerning the assigned tasks.

Flat-rate remote work allowance

Since decree n°2021-1123 of August 26, 2021, public agents who work remotely can receive a flat-rate allowance intended to compensate for part of the expenses incurred (electricity, internet connection, consumables). Eligibility and declaration modalities must be presented to the new agent upon their integration, as payment depends on a prior declaration to the HR department.

Integration session and positioning in the City’s organizational chart

The City of Marseille organizes collective integration sessions for its new recruits. During the first documented session, agents were welcomed with a time for exchange that included a presentation of the organizational chart of the Deputy General Directorates (DGA). This step helps to understand where their department fits within the overall administrative architecture.

The session also includes team-building activities (ice-breaker, choosing the promotion name) that facilitate networking among agents from different departments. The official portrait taken on this occasion is then used in the community’s internal and external communication tools.

Knowing where one fits in the organizational chart conditions the fluidity of exchanges with other services. An agent who does not know which DGA to approach for a cross-departmental request wastes time and unnecessarily involves their direct hierarchy.

Unique Financial Account: a tool change to anticipate starting in 2026

As of January 1, 2026, the generalization of the Unique Financial Account (CFU) becomes mandatory for all local authorities. This transition modifies the internal processes of financial management and the applications used daily by the concerned agents (finance, accounting, public procurement services).

For a new agent arriving in a financial or administrative service, this means that training on the tools will no longer focus on the old system but on the CFU. Access rights, validation authorizations, and electronic signature circuits must be configured accordingly from the start of the position.

Municipal agent completing the required administrative forms for their affiliation with the City of Marseille in a modern workspace

Concrete impact on integration processes

The transition to the CFU adds a layer of complexity to the onboarding of administrative profiles. The HR department and the finance department must coordinate to ensure that authorizations are effective before the first accounting operation assigned to the new agent. A delay in this configuration blocks the budget validation chain.

The connection of a new agent to the City of Marseille relies on a precise sequence: opening digital access, written formalization of work modalities (including remote work), participation in the collective integration session, and then configuring specific authorizations for the position. The switch to the CFU in 2026 makes this last step particularly sensitive for financial functions.

Essential Steps to Connect a New Agent to the City of Marseille